The Effect of Mentors’ Communication Styles on Mentees’ Academic Performances

Volume 4- Issue 2
Azman Ismail Fatmawati Abdin Nek Kamal Yeop Yunus Salomawati Ishak Tirzah Zubeidah Zachariah Syed Shah Alam
Pages: 14-27 Download Count : 1704 View Count: 1090 Facebook Share on Google+ Save to Zotero Save to Mendeley


Interpersonal communication and communication openness are the two main communication styles in tertiary educational mentoring. Studies in tertiary student development program show that the capability of mentors to successfully practice these communication styles may contribute to an improvement in mentees’ academic performance. However, not much is discussed specifically involving mentors role in communication styles which play an important role in predicting variables in the tertiary mentoring program models. As such, this study was conducted to analyse the connection between mentors’ communication styles and academic performance. This study was implemented using self-report questionnaires collected from undergraduate students in tertiary educational institutions in Sarawak, Malaysia. The outcomes of SmartPLS path model analysis provided two significant results: firstly, interpersonal communication had a significant correlation with academic performance. Secondly, communication openness had a significant correlation with academic performance. To conclude, these findings indicate that the mentors’ communication styles in mentoring programs act as important predictors of academic performance in the organisations in the study. The discussion, implications and conclusion to this study is provided at the end.


  • Interpersonal communication
  • communication openness
  • academic
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